Applying Complex Adaptive Systems Theory

Applying Complex Adaptive Systems Theory

In the case study in the Unit 3 readings, “Recasting the Role of CEO: Transferring the Responsibility for Change: How Leaders Can Tap the Creative Energy of Employees,” Nayar made several significant changes that altered the way HCL Technologies functions.

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Which factor had the most significant impact? From a complex adaptive systems theory perspective, explain the effects that this change had on the system and why.


Support your discussion with references to and citations from your readings. Be sure you adhere to APA guidelines for citations and references.


Your post should contain 250–500 words.


Use the Capella library and the Internet to read the following:

Gharajedaghi, J. (2011). Systems Thinking: Managing Chaos and Complexity: A Platform for Designing Business Architecture.
Part Three, “Systems Methodology: The Logic of the Madness,” pages 87–88.
Chapter 5, “Holistic Thinking,” pages 89–108.
Lawrence, P. (2015). Leading change – insights into how leaders actually approach the challenge of complexity. Journal of Change Management, 15(3), 231–252.
Nayar, V. (2010). Employees First, Customers Second: Turning Conventional Management Upside Down. Chapter 4, “Recasting the Role of CEO: Transferring the Responsibility for Change: How Leaders Can Tap the Creative Energy of Employees,” pages 137–166.
Waddock, S., Meszoely, G. M., Waddell, S., & Dentoni, D. (2015). The complexity of wicked problems in large scale change. Journal of Organizational Change Management, 28(6), 993–1012.

Recasting the Role of CEO Transferring the Responsibility for ChangeHow Leaders Can Tap the Creative Energy of Employees

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