You will be reviewing a case study, “Improving inventory accuracy using RFID technology: a case study”

by Daniel Hellstro¨m and Mathias Wiberg from the Division of Packaging Logistics, Department of Design Sciences, Lund University, Lund, Sweden. It is based on some real applications.

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Address the following questions:

How many gates or entry points for collecting or reading RFID data are included in the manufacturing process?
Redraw the Production and assembly processes at PAGO and indicate where a reading device to detect the RFID tags would be placed.

Identify and describe the type of errors in the production and assembly process that could create waste (scrapped) or damaged products?
Define if the error is human operator or machine generated.

Describe a new scenario of this operation where reverse logistics is also considered for damaged or waste or scrapped items.
Describe this new role of information in such a reverse logistics operation for PAGO.

Then, make a recommendation to PAGO that would include the collection and use of RFID-based information in you review above.
CASE STUDY General Guidance

Your submission must be in the form of APA formatted manuscript (title page and reference page).

APA requires that you write in the third person and you should be directing this to the company not to individuals in that company, it is not a report about the company it is narrative report to the company.

Such documents are written in the third person and must remain objective, unemotional, and impersonal. That means there should be no reference to you in any way shape and that there is no need to name any individual in the company, or for that matter, the company itself. It is inappropriate to repeat or summarize the case information.

You should start by providing an analysis of, not repetition of, the case information and what you determine are the salient or critical corporate/strategic issues that relate to those questions above.

Be careful to avoid gratuitous openings and closings. For these case studies, an abstract is not required.

Focus on demonstrating the ability to think analytically and synthesize by providing realistic and viable solutions and/or alternatives.

Demonstrate careful analysis of the company and the current situation followed by specific and focused recommendations.

Businesses must make decisions regularly with imperfect information that means it is inappropriate to suggest any additional analysis, study, survey, or additional company effort to reach a decision.

A well-written case study analysis should run at least three pages (not including title or reference page) to earn full credit. Do not provide company histories and do not repeat or summarize case information.

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